Privacy Policy and Legal Disclaimer

Effective Date: September 2, 2026

DJW Site Solutions (“DJW Site Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, contact us, request a quote, or use our services.

Information We Collect

We may collect information that you voluntarily provide, including:

• Your name

• Email address

• Phone number

• Property or project address

• Details about your requested work

• Photographs, measurements, plans, or documents you submit

• Your preferred method of contact

• Information included in messages, quote requests, or customer forms

• Payment or billing information when applicable

Our website may also automatically collect limited technical information, including:

• IP address

• Browser and device type

• Operating system

• Pages visited

• Time spent on the website

• Referring website

• General geographic location

• Cookie and website-usage information

How We Use Your Information

We may use the information we collect to:

• Respond to questions and quote requests

• Schedule estimates, site visits, and services

• Prepare proposals, contracts, and invoices

• Communicate about current or potential projects

• Process payments and maintain business records

• Provide, operate, and improve our services

• Maintain and improve our website

• Prevent fraud, misuse, or security problems

• Meet tax, insurance, legal, and regulatory obligations

• Send marketing communications when permitted by law

Phone Calls and Text Messages

If you provide your phone number, you authorize DJW Site Solutions to contact you regarding your inquiry, estimate, appointment, or project. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing our services. You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance.

We do not sell or share mobile phone numbers or text-message consent information with third parties for their own marketing purposes.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember visitor preferences

• Understand how visitors use the website

• Measure website traffic

• Improve our website and advertising

Our website provider, including Wix if applicable, and other analytics or technology providers may collect information according to their own privacy policies.

Most browsers allow you to control or disable cookies through their settings. Disabling cookies may prevent certain website features from functioning correctly.

How We Share Information

DJW Site Solutions does not sell your personal information.

We may share information when reasonably necessary with:

• Website hosting and technology providers

• Payment processors

• Accountants, insurers, attorneys, and professional advisers

• Subcontractors, suppliers, or service providers assisting with your project

• Government agencies or law enforcement when required by law

• A successor organization in connection with a business sale, merger, or transfer

These parties may access information only as reasonably necessary to provide their services or satisfy applicable legal obligations.

Payment Information

If you make a payment electronically, your payment information may be processed by a third-party payment provider. DJW Site Solutions may not directly receive or store your complete credit-card or bank-account information. Payment providers handle that information according to their own terms and privacy policies.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

You submit information electronically at your own risk. Please do not submit highly sensitive personal information through an ordinary website contact form.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries

• Provide requested services

• Maintain customer, business, and tax records

• Resolve disputes

• Enforce agreements

• Meet legal and insurance requirements

Information may be deleted or anonymized when it is no longer reasonably necessary.

Your Privacy Choices

You may contact us to:

• Request access to the personal information we maintain about you

• Ask us to correct inaccurate information

• Request deletion of your information, subject to legal and business-record requirements

• Opt out of marketing emails, calls, or text messages

We may need to verify your identity before completing certain requests.

Third-Party Links

Our website may contain links to websites or services operated by other organizations. DJW Site Solutions does not control and is not responsible for the content, security, availability, or privacy practices of third-party websites.

We encourage you to review a third party’s privacy policy before providing personal information.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

If we learn that information from a child under 13 has been collected, we will take reasonable steps to delete it.

Legal Disclaimer

Information provided on this website is for general informational and promotional purposes only. Although DJW Site Solutions makes reasonable efforts to keep the information accurate and current, we do not guarantee its accuracy, completeness, reliability, or availability.

Website information does not constitute a binding estimate, quote, contract, engineering opinion, or other professional advice. Pricing, schedules, materials, and services may vary depending on site conditions, property access, permits, weather, material costs, equipment availability, and other circumstances.

A project is not accepted or scheduled until DJW Site Solutions and the customer agree to the applicable written estimate or contract.

Photographs, project descriptions, testimonials, and examples are provided for illustrative purposes. Results may vary based on the property, requested services, and site conditions.

To the fullest extent permitted by law, DJW Site Solutions is not responsible for losses or damages resulting from reliance on website information, temporary website unavailability, technical issues, third-party content, or external links. Nothing in this policy excludes or limits liability that cannot legally be excluded or limited.

Submission of a contact form or quote request does not create a contractor-client relationship or obligate DJW Site Solutions to provide services.

All original website content—including the DJW Site Solutions name, logo, photographs, graphics, and written material—may not be copied, reproduced, distributed, or used commercially without prior written permission, except as permitted by law.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Your continued use of the website after an update means the revised policy will apply to your future interactions with the website and DJW Site Solutions.